intogel Casino & Sportsbook Data Care
This page describes what we collect when you use intogel and how we keep that data protected. We gather information to verify your identity, process your deposits and withdrawals through DANA, e-wallet, mobile banking, and bank virtual accounts, and maintain the security of your account.
Our commitment is to handle your personal data transparently and in accordance with applicable privacy law. We do not sell your information to third parties. We use your data only to operate our platform, comply with verification requirements, and support your account on intogel.
What We Collect on intogel
We collect your name, date of birth, government-issued ID number, phone number, and email address during account registration. We also collect your residential address and proof of address to complete our KYC verification process. When you deposit or withdraw, we record the payment method, amount, and timestamp. We do not store your full payment card details; our payment processors handle that encryption.
We collect information about your activity on intogel—which games you access, how long you play, and your betting patterns. This helps us detect fraud and ensure account security. We also collect your IP address and device information to monitor for unauthorized access attempts.
How We Use Your Data
We use your personal information to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. We share your KYC documents with our compliance team and, where required by law, with regulatory authorities. We do not share your data with marketing partners or advertisers.
We use your activity data to detect suspicious patterns, prevent fraud, and protect your account. If we notice unusual login attempts or withdrawal requests from unfamiliar locations, we may flag your account for review or contact you to confirm the activity. We retain your transaction history for at least five years to meet legal and audit requirements.
Third-Party Processors
Our payment processors—including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and our banking partners mobile banking, local payment, online payment, and e-wallet—receive your payment information to complete deposits and withdrawals. These processors have their own privacy policies and are responsible for their own data handling. We do not control how they use your data beyond the scope of processing your transaction.
We use a third-party identity verification service to validate your government ID and proof of address. This service stores your documents temporarily during verification and then deletes them. We also use analytics tools to understand how users navigate intogel, but these tools do not track your personal identity.
Your Rights on intogel
You have the right to request a copy of the personal data we hold about you. You can update your email, phone number, or residential address through your account settings at any time. If you believe your data is inaccurate, contact our support team and we will correct it.
You can request deletion of your account and associated data, subject to our legal obligation to retain transaction records for compliance purposes. We will delete your personal information within standard processing windows after your account is closed. You may also opt out of non-essential communications by adjusting your notification preferences.
Cookies and Tracking
We use cookies to keep you logged into intogel and to remember your preferences. These are essential for the platform to function. We also use analytics cookies to track which pages you visit and how long you stay, helping us improve our service. You can disable non-essential cookies through your browser settings, though this may affect your experience on intogel.
Data Breach and Contact
If we discover a data breach affecting your account on intogel, we will notify you by email within standard notification windows. We maintain incident response procedures and will work with relevant authorities if required by law. If you have questions about our privacy practices, contact our support team through your account or via the contact form on our site.
Last updated: 2025. We may update this policy periodically. Continued use of intogel following any update constitutes your acceptance of the revised policy.